Customer Service Representatives salary · New York
Customer Service Representatives Salary in New York
Customer Service Representatives in New York earn a median of $48,000 a year, which is $23.08 an hour. That is $3,230 above the national median of $44,770, a difference of 7 percent. The state employs 141,090.
New York against the US May 2025
| Figure | New York | United States |
|---|---|---|
| Median annual | $48,000 | $44,770 |
| Median hourly | $23.08 | $21.53 |
| Mean annual | $52,740 | $46,590 |
| 10th percentile | $36,270 | $31,750 |
| 90th percentile | $76,280 | $63,590 |
| Employment | 141,090 | 2,595,750 |
How New York compares
By median pay, New York ranks 2 of the 12 states this site reports for customer service representatives. Ranking is on the published median only. It says nothing about how far that salary goes once housing, state income tax and commuting are paid, and those differences between states are frequently larger than the pay gap itself.
Other states for customer service representatives May 2025
| State | Median | Hourly | Jobs |
|---|---|---|---|
| California | $49,560 | $23.83 | 176,850 |
| Illinois | $46,130 | $22.18 | 100,970 |
| Arizona | $45,690 | $21.97 | 87,020 |
| Ohio | $45,610 | $21.93 | 85,930 |
| Pennsylvania | $44,630 | $21.46 | 94,340 |
| Michigan | $43,950 | $21.13 | 71,310 |
| Virginia | $42,730 | $20.54 | 59,850 |
| Florida | $40,440 | $19.44 | 228,000 |
| Texas | $40,420 | $19.44 | 337,170 |
| North Carolina | $40,240 | $19.35 | 89,510 |
| Georgia | $39,630 | $19.06 | 97,850 |
Common questions
How much do customer service representatives make in New York?
The median salary for customer service representatives in New York is $48,000 a year, or $23.08 an hour. That is $3,230 above the national median of $44,770, a difference of 7 percent. New York employs 141,090 of them.
Is New York a good state to work as a customer service representative?
On pay alone, New York ranks 2 of the 12 states this site reports for the occupation, by median salary. Pay is only half the question though: a state with a higher median can still leave you with less once housing and taxes are counted, and this site does not adjust for cost of living.
What is the pay range for customer service representatives in New York?
The lowest-paid 10 percent earn $36,270 or less and the highest-paid 10 percent earn $76,280 or more. The middle half falls between $40,360 and $60,280.
Where these numbers come from
Published by the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 release, for SOC code 43-4051 in New York. Nothing on this page is interpolated or averaged by this site. See the national customer service representatives salary page for the full picture, or how to read these figures for what the survey covers.