Customer Service Representatives salary · California
Customer Service Representatives Salary in California
Customer Service Representatives in California earn a median of $49,560 a year, which is $23.83 an hour. That is $4,790 above the national median of $44,770, a difference of 11 percent. The state employs 176,850.
California against the US May 2025
| Figure | California | United States |
|---|---|---|
| Median annual | $49,560 | $44,770 |
| Median hourly | $23.83 | $21.53 |
| Mean annual | $54,640 | $46,590 |
| 10th percentile | $38,110 | $31,750 |
| 90th percentile | $75,700 | $63,590 |
| Employment | 176,850 | 2,595,750 |
How California compares
By median pay, California ranks 1 of the 12 states this site reports for customer service representatives. Ranking is on the published median only. It says nothing about how far that salary goes once housing, state income tax and commuting are paid, and those differences between states are frequently larger than the pay gap itself.
Other states for customer service representatives May 2025
| State | Median | Hourly | Jobs |
|---|---|---|---|
| New York | $48,000 | $23.08 | 141,090 |
| Illinois | $46,130 | $22.18 | 100,970 |
| Arizona | $45,690 | $21.97 | 87,020 |
| Ohio | $45,610 | $21.93 | 85,930 |
| Pennsylvania | $44,630 | $21.46 | 94,340 |
| Michigan | $43,950 | $21.13 | 71,310 |
| Virginia | $42,730 | $20.54 | 59,850 |
| Florida | $40,440 | $19.44 | 228,000 |
| Texas | $40,420 | $19.44 | 337,170 |
| North Carolina | $40,240 | $19.35 | 89,510 |
| Georgia | $39,630 | $19.06 | 97,850 |
Common questions
How much do customer service representatives make in California?
The median salary for customer service representatives in California is $49,560 a year, or $23.83 an hour. That is $4,790 above the national median of $44,770, a difference of 11 percent. California employs 176,850 of them.
Is California a good state to work as a customer service representative?
On pay alone, California ranks 1 of the 12 states this site reports for the occupation, by median salary. Pay is only half the question though: a state with a higher median can still leave you with less once housing and taxes are counted, and this site does not adjust for cost of living.
What is the pay range for customer service representatives in California?
The lowest-paid 10 percent earn $38,110 or less and the highest-paid 10 percent earn $75,700 or more. The middle half falls between $44,200 and $61,510.
Where these numbers come from
Published by the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 release, for SOC code 43-4051 in California. Nothing on this page is interpolated or averaged by this site. See the national customer service representatives salary page for the full picture, or how to read these figures for what the survey covers.