Customer Service Representatives salary · Illinois
Customer Service Representatives Salary in Illinois
Customer Service Representatives in Illinois earn a median of $46,130 a year, which is $22.18 an hour. That is $1,360 above the national median of $44,770, a difference of 3 percent. The state employs 100,970.
Illinois against the US May 2025
| Figure | Illinois | United States |
|---|---|---|
| Median annual | $46,130 | $44,770 |
| Median hourly | $22.18 | $21.53 |
| Mean annual | $48,950 | $46,590 |
| 10th percentile | $33,590 | $31,750 |
| 90th percentile | $71,400 | $63,590 |
| Employment | 100,970 | 2,595,750 |
How Illinois compares
By median pay, Illinois ranks 3 of the 12 states this site reports for customer service representatives. Ranking is on the published median only. It says nothing about how far that salary goes once housing, state income tax and commuting are paid, and those differences between states are frequently larger than the pay gap itself.
Other states for customer service representatives May 2025
| State | Median | Hourly | Jobs |
|---|---|---|---|
| California | $49,560 | $23.83 | 176,850 |
| New York | $48,000 | $23.08 | 141,090 |
| Arizona | $45,690 | $21.97 | 87,020 |
| Ohio | $45,610 | $21.93 | 85,930 |
| Pennsylvania | $44,630 | $21.46 | 94,340 |
| Michigan | $43,950 | $21.13 | 71,310 |
| Virginia | $42,730 | $20.54 | 59,850 |
| Florida | $40,440 | $19.44 | 228,000 |
| Texas | $40,420 | $19.44 | 337,170 |
| North Carolina | $40,240 | $19.35 | 89,510 |
| Georgia | $39,630 | $19.06 | 97,850 |
Common questions
How much do customer service representatives make in Illinois?
The median salary for customer service representatives in Illinois is $46,130 a year, or $22.18 an hour. That is $1,360 above the national median of $44,770, a difference of 3 percent. Illinois employs 100,970 of them.
Is Illinois a good state to work as a customer service representative?
On pay alone, Illinois ranks 3 of the 12 states this site reports for the occupation, by median salary. Pay is only half the question though: a state with a higher median can still leave you with less once housing and taxes are counted, and this site does not adjust for cost of living.
What is the pay range for customer service representatives in Illinois?
The lowest-paid 10 percent earn $33,590 or less and the highest-paid 10 percent earn $71,400 or more. The middle half falls between $37,680 and $58,050.
Where these numbers come from
Published by the U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics (OEWS), May 2025 release, for SOC code 43-4051 in Illinois. Nothing on this page is interpolated or averaged by this site. See the national customer service representatives salary page for the full picture, or how to read these figures for what the survey covers.